Terms & Conditions


TERMS OF SERVICE

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OVERVIEW

This website is operated by:
Jarly & Friends AB.
Allhelgonagatan 1, 11858 Stockholm, Sweden.
Info@hankrd.com.

Throughout the site, the terms “we”, “us” and “our” refer to Jarly & Friends AB. Jarly & Friends AB offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions. By placing an order at Hankrd, you accept these terms & conditions which shall apply to all orders placed or to be placed at Hankrd.

Payment

All products remain Hankrd’s property until full payment is made. The price applicable are stated in the web shop, or otherwise separately agreed on with the customer. The prices stated in the web shop are subject to change and may be changed without advance notice. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Hankrd.

All payments are handled by Mondido. Hankrd never store or transfer any credit card information. Mondido handles card information and use technology that allow the identification of the cardholder and Mondido meet the requirements of the PCI DSS for secure payments. For further questions about how our partners handle information please contact Mondido support.

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Delivery/shipping

Your package is being delivered by PostNord/local post office in your country and usually arrives within 3-5 working days. Shipping is free of charge in Sweden for order over 499kr under 40kr below 499kr. For all other countries shipment is 80kr. We process every order as quick as possible. Please note that shipping times to foreign countries can vary.

Hankrd has the right to cancel orders made due to that the product, or parts of the product, is no longer possible to source from Hankrd's sub-suppliers and cannot be sourced by reasonable efforts and/or at reasonable prices from other sub-suppliers.

Hankrd will in case of a cancellation return all payments for the product to the customer as soon as practically possible, and in no case later than 30 days from the date of the cancellation.

Transport damage

If the product is lost or if you notice that the item has been damaged during transport, you should immediately report this to us.

Unclaimed Packages

For packages that are not cashed at your post office within 14 days, Hankrd reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.

Warranty for our products is one year from purchase date. The warranty does not cover batteries and/or leather straps. The warranty does not cover any damage on any part of the watch resulting from abnormal use, lack of care, negligence, accidents, incorrect use of the watch and non-observance of the directions provided by Hankrd. 

Cancellations

Under the Distance Contracts you as a consumer have the right to cancel your purchase without specific reason, within 14 days after you received the goods. You will receive a full refund on the condition that the product is unused and returned in its original packaging.

 

Limitation of liability

Hankrd shall not be liable for any loss, damages, claims or costs whatsoever, including any consequential or indirect damages or costs, due to the use of the products.

 

Cookies

Cookies are used to improve our website functionality and customer experience. Cookies are very small text files that are stored on your device’s hard drive when you visit websites. We use session and third-party cookies.

 

Warranty

Warranty of our products are 6 months from purchase date. The warranty does not cover batteries and/or leather straps. The warranty does not cover any damage on any part of the watch resulting from abnormal use, lack of care, negligence, accidents, incorrect use of the watch and non-observance of the directions provided by Hankrd.

 

Personal information

When you purchase something from our store, we collect the basic personal information necessary to carry out delivery and contact you as a customer if a problem should arise, or to provide offers and other important news, such as new product launches. The information you provide is only available to Hankrd and Shopify and we will never disclose any personal information to other third parties.

 

Force majeure

Force majeure events, which is not reasonably foreseeable, such as breakdowns, strikes or other disruptive influences beyond Hankrd control, or that of Hankrd suppliers, release Hankrd from its delivery commitments and any other obligations in relation to the customer for the duration of the disruptive influence and of the consequences thereof.

 

Additional information

Hankrd reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Hankrd has the right to cancel the order and refund any amount paid in the best way. Hankrd shall also notify the customer of equivalent replacement products if available.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. By accepting the Hankrd conditions, you agree to the above.


Company details

Jarly & friends AB
Allhelgonagatan 1
11858 Stockholm
Sweden


General inquiries
Info@Hankrd.com


Questions about the Terms of Service should be sent to us at info@hankrd.com.


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